Service Job Openings

Licensed Customer Service Representative 

Description 

Are you looking for a career with a local small business with the backing and support of a brand people recognize and trust? Working at a local Allstate agency may be your answer! 

As a Licensed Customer Service Representative, you will work as a member of a service team focused in providing exceptional customer service to existing and potential prospects. 

As a Licensed Customer Service Representative, you will apply insurance knowledge and sales skills to increase the customer’s understanding of the value of insurance and cultivate long-term relationships as a trusted advisor. 

If you have a passion for helping others and an interest in building your career with a local small business, then this is the perfect opportunity for you! 

RESPONSIBILITIES: 

Service incoming calls, walk-ins, and written correspondences 

Be able to solve the customer’s request in a timely and efficient manner 

Have the ability to cross-sell new policies to existing customers 

Provide Excellent Customer Service 

REQUIREMENTS: 

Minimum one year experience in insurance customer service 

Must hold a current New Jersey Property & Casualty License; Commercial experience is a plus • Coachable and eager to learn 

Team Player 

Excellent verbal and written communication/interpersonal skills 

Maintain a positive and self-motivated attitude 

Willingness to go above and beyond 

Willingness to work a Monday through Friday 9-5 OR a Monday-Thursday 10-6 & Fridays 9-5 shift • Must live within a decent commutable distance from our office location 

Bilingual candidates welcome 

COMPENSATION: 

Highly competitive salary based on experience 

Commission 

Bonuses 

Medical 

401K option after one-year vested in the company